Discounts & Promotions
Know which discounts work — and which leak margin.
Offer-by-offer performance, unusual discount activity flagged by store and shift, and promotion margin impact — so pricing decisions run on evidence instead of gut feel.
The problem
Promotions run on gut feel
Offers get renewed because they feel busy, not because the margin math works. Meanwhile, discount misuse hides inside aggregate discount totals — a store quietly running high-value discounts looks identical to a store running a successful promotion.
How OpsIntel solves it
Evidence per offer, anomalies per store
OpsIntel measures every active offer — redemptions, ticket impact, and margin concession — and flags discount activity that falls outside each store’s own baseline, with order and shift context attached. Renewal decisions and reviews both start from evidence.
Key capabilities
Performance per offer
Redemptions, ticket impact, and margin concession for every active promotion.
Unusual activity flagged
Discount patterns outside store baselines surface with order and shift context.
Margin impact before renewal
Know what an offer really costs before you run it again next period.
Policy adherence visibility
Manager-approved discount activity organized for review by store and approver.
What changes for the business
Renewals decided on margin math
Every offer carries its real cost before you run it again next period.
Discount leakage surfaced
Store-level anomalies separate genuine promotion volume from patterns that need review.
Policy adherence, visible
Manager-approved discount activity is organized by store and approver for routine review.
Common questions
Does OpsIntel block or approve discounts?
No. Discounts keep flowing through your POS as they do today. OpsIntel adds visibility and review signals — control stays in your existing process.
How is “unusual” discount activity defined?
Against each store’s own baseline, not a chain average — so a pattern that is normal for one store can still be flagged at another.
Can I see performance for a single offer?
Yes. Each offer shows redemptions, ticket impact, and estimated margin concession by store and period.
Does it track manager-approved discounts?
Yes. Approval activity is organized by store and approver, so adherence reviews take minutes instead of report archaeology.
Run promotions on evidence.
See it running against a live multi-store operation in a 30-minute walkthrough.
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